EA is well known for the problems that they have had with connections. They have really unstable servers and they know about it too. In order to prevent the use of the servers and over heating them, they also released their games on Steam. The outage still happens now from time to time. This is because of the over heating of the servers and they do not respond at all.
This is a really difficult situation that leaves a lot of players frustrated and since they have a bad reputation already because of their failing servers, any time something happens they blame it on the fault of their servers. But the problem is not always a server issue. It can be an issue from your side too.
Wondering what to do? Well, no worries because we are going to tell you what you need to do to solve the issue and we will also provide you some tips on how to minimize the issue from happening often too. This is going to help you out tremendously and then you can play the game that you want.
But before we dive into the possible solutions of the problem, we need to understand why the problem occurs in the first place. What are the possibilities that we are seeing now? It is always a good idea to keep yourself informed about it.
What Are The Reasons Behind EA Com Unable To Connect Issue?
There are actually several reasons that can cause this error to happen to you when you are playing games. We have made a list of the most common reasons that are known to be causing this problem. It helps us all work in solving the issue in a systematic way too.
Servers Overloaded – Like we stated, this is a common reason of the game not working. This can happen when the servers gets overloaded or if EA is facing a power outage. It does happen often and you can check on Twitter if there is a problem with the server.
Firewall Problem – This is a common problem too. You can be facing the error because your third party antivirus or the Windows Antivirus is blocking the ports from your server and that is causing a hindrance to the connection. This has happened to a lot of people too.
Incorrect Network Configuration – If people other than you can connect to the servers and there is no possible cause for the antivirus to be blocking your connection then the problem might be in your network configuration. You can correct them easily.
Fix: EA Com Unable To Connect
There are a number of solutions that you can try when you are trying to fix the issue. We have compiled a list of solutions for you. Let us not be fooled by the fact that there is always something wrong with the server. Yes, it is a huge possibility but the problem can be on your end too. So, it is the best to try out the solutions.
There are also instances where people have reported that the game connection had been blocked by your ISP and for that they had to call and get the block removed or they had to get a VPN. So let us get started on this list. Please keep in mind that you have to try one solution after the other. You do not know which one will hit the mark.
Solution 1: Reset The Network Configurations
This is the first solution that we have. You need to first get it out of the way, even if there is no problem with it. The network configuration needs to be checked and put in order for the future too. You have to follow the steps that we have given to you.
Step 1: Press Windows key + X. Go ahead and select the Command Prompt (Admin).
Step 2: Then you have to enter the following commands in the box
netsh winsock reset
netsh int ip reset
Step 3: Restart the device.
Now go on ahead and check if the problem is still there or not. If it is gone then great, otherwise you need to move on with the next step.
Solution 2: Local DND To Google DNS
Google DNS is much better than the local DNS that had been provided by your ISP. It is indeed a fact and that is why Google is the best in the industry. The DNS is going to be available like 99 % of the time and you are not going to face any trouble with it. So here is how you change your Local DNS to the Google DNS –
Step 1: Press the Windows key + R.
Step 2: Type in ‘ncpa.cpl’ and press on the Enter button.
Step 3: Find the Network Adapter and right click on it, Select Properties from the list.
Step 4: Find the option named ‘Internet Protocol Version 4 (TCP/IPv4), and double click on it.
Step 5: There will be a Preferred DNS server and an Alternative DNS server. Type in ‘184.108.40.206’ in the first one and ‘220.127.116.11’ in the next one.
Step 6: Enter the command prompt by pressing the Windows key + X and the run it as an Administrator. Enter the command ‘ipconfig/flushdns’.
Step 7: Restart your device.
Check if the problem is still there or not. If it still shows the error then move on to the next solution on the list.
Solution 3: Forward The Required Ports
This is a way to solve the issue. It is a pretty hectic method and can take a lot of time but lucky for you, we have a set of commands that is going to make you complete this solution in no time. You can even copy and paste the commands if you want. This will allow the ports to go through the firewall that you have got on your system.
Step 1: Press the Windows key + X which is going to open the command prompt dialog box.
Step 2: Select Command Prompt (Admin) to run as the admin.
Step 3: Now you have to type in the following commands in the exact order and manner in order for this solution to work out. Be careful and do not make ant mistake.
netsh advfirewall firewall add rule name= “Apex Legends Appuals fix TCP Inbound” dir=in action=allow protocol=TCP localport=1024-1124,3216,9960-9969,18000,18060,18120,27900,28910,29900
netsh advfirewall firewall add rule name= “Apex Legends Appuals fix UDP Inbound” dir=in action=allow protocol=UDP localport=1024-1124,18000,29900,37000-40000
netsh advfirewall firewall add rule name= “Apex Legends Appuals fix TCP Outbound” dir=out action=allow protocol=TCP localport=1024-1124,3216,9960-9969,18000,18060,18120,27900,28910,29900
netsh advfirewall firewall add rule name= “Apex Legends Appuals fix UDP Outbound” dir=out action=allow protocol=UDP localport=1024-1124,18000,29900,37000-40000
This is going to solve the issue for Windows Firewall. If you have any third party antivirus installed then you might need to uninstall them manually. This might seem like a lot but in most of the cases, this does tend to solve the issue.
Solution 4: Automated Proxy Settings
Any automated proxy setting that have been put into place by the ISP is going to have to be checked and removed. You never know which site they are blocking. So here are the steps that you need to follow in order to uncheck the automated proxy settings –
Step 1: Open the Run program by pressing the Windows key + R.
Step 2: Enter the ‘inetcpl.cpl’ and press on enter button.
Step 3: Go to the Connections tab and head over to the LAN settings.
Step 4: Find the ‘Automatically Detect Proxy Settings’ and the make sure that the box beside it is unchecked. If not then go ahead and uncheck it.
Step 5: Restart the device.
Now once again you have to check if you have the issue still prevailing or not. If yes, then move on to the next solution that we have provided on this list of solutions.
Solution 5: Change Your Network Profile
There is a lot of things that your network profile is handling on your device and thus a lot depends on it too. If you have the network profile on public then your firewall will block any connection that you have not allowed manually.
This is a problem because now then you can not play your game because it is being blocked due to the false positive that your system is reading. Here are the steps that you need to follow in order to solve the issue by changing the network profile –
Step 1: Click on the network icon and then go to Properties.
Step 2: You will head to the network profile section and change it to Private. If it is already set in private then this is not the reason behind the issue and you can skip it.
Step 3: Apply the change in settings and then restart your device.
Check to see if the problem is still there. If the problem is still there then you need to get a VPN service.
Thank you so much for giving this article here a read. We hope that we have been able to solve the issue that you have been facing. It can be really bothersome to get the error when you just want to play some games. The solutions that we have mentioned tend to do the work just fine. We would like to know if this had been useful to you. Our goal had been to provide help to the frustrated players.
Do leave a comment in the comment section below, we do accept constructive criticism too. Looking forward to hearing from you guys. Also share the article to other people who might be facing the same issue. You will be doing us a great favor and it will only take a fraction of your time. Thank you so much once again guys. Have a great day and take care of yourself.